Privacy Policy

Effective Date: 10/12/24
Last Updated: 10/12/24

St James’s House (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website (stjamess.org) and other services.

1. Information We Collect

We may collect and process the following types of personal data:

  1. Contact Information: Name, email address, phone number, and address.
  2. Technical Data: IP address, browser type, operating system, and other information automatically collected via cookies and similar technologies.
  3. Communication Data: Any messages, feedback, or inquiries submitted via our website forms or email.
  4. Marketing Data: Preferences in receiving marketing communications.

2. How We Use Your Information

We use your data for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To manage and improve our website and services.
  • To send you marketing communications, where you have opted-in.
  • To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who assist in our business operations, such as IT services, analytics, and marketing.
  • Legal Authorities: If required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website performance. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access, correct, or delete your personal data.
  • Object to processing or restrict how we use your data.
  • Withdraw consent for marketing communications.
  • File a complaint with your local data protection authority.

7. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reading their privacy policies.

9. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or website notification.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Address: The Maple Building, 39–51 Highgate Road, London, NW5 1RT
  • Phone: +44 (0)20 8371 4000
  • Email: publishing@stjamess.org